Shipping Policy

Quiet, careful fulfilment for whole-leaf tea and tea accessories. Shipping options and final delivery details are confirmed at checkout.

UK Orders

Free UK shipping is available as shown across the store. Delivery timing may vary by service, address and seasonal demand.

EU Orders

Free EU shipping is available on orders over £50. Please review the available shipping options at checkout before placing your order.

Order Care

Tea is packed to protect freshness and presentation. Once your order has been prepared, you will receive the relevant order and delivery updates by email where available.

Before a Time-Sensitive Order

If your order is needed for a gift, event or collaboration date, please contact us before ordering so we can advise as clearly as possible.